FAQs
'Nine times out of ten when there's an issue with your pool vacuum, it's because something is stuck in the filter or hose somewhere,' explains pool expert Rafi Friedman. This is usually a pretty easy fix – all you have to do is take the vacuum out of the water and pull out the blockage with your hands.
Why is my robotic pool cleaner not moving? ›
By far the most common cause for an automatic pool cleaner to be slow or stop altogether is a congested pool filter, luckily this is easy to diagnose, simply turn off your pump and set the multiport to the “bypass” or circulate position and turn the pump on again.
What is the life expectancy of a pool cleaner? ›
Pool vacuums, also referred to as automatic pool cleaners, have an average lifespan of 5 to 8 years.
How often should I run robotic pool cleaner? ›
If it's winter, and you've left the pool cover on the whole time, you can run the cleaner once a month for good measure. If it's summer, and you're using the pool a few hours a day, but covering it the rest of the time, you should run the cleaner at least twice a week.
Why is my pool filter running but no suction? ›
There are a few things you can check. Firstly, are there any blockages at the skimmer box (e.g., skimmer basket full) or pump basket. Secondly, if your suction cleaner (e.g. Kreepy Krauly) has stopped working is it connected properly or does your filter need backwashing or cartridge need cleaning.
How do I get my pool vacuum to suction? ›
- CLEAN YOUR FILTER – if your filter is clean it will allow more water to pass thru it. ...
- ASSEMBLE VACUUM – attach your vacuum head to your vacuum pole and connect the vacuum hose to the vacuum head. ...
- BLOWING OUT THE HOSE– the secret of vacuuming is to get all the air out of the vacuum hose before you start.
How do I reset my robotic pool cleaner? ›
Flashing Indicator Lights or Error Code on Display Screen
If this is the case, simply unplug the cable from the control unit and then securely plug it back in. If that doesn't resolve the problem, reset your Polaris robotic pool cleaner's cycle by turning the cleaner off and back on, then select a new cycle.
Why is my robot vacuum not moving? ›
There are a few common reasons for unexplained stops in robot vacuum cleaners. These include an unhealthy battery, sensor issues, an obstruction of the brush, suction or wheels; software updates, malfunctioning motors, a full dust bin, or overheating.
Why does my Dolphin pool cleaner turn on but not move? ›
First of all, we advise you to check these main elements:
Check that the empeller is clean and does not contain any debris. Make sure that the cable is not twisted or bent and that it is long enough for the Dolphin to cover the entire pool. Check that no debris is trapped in the robot's drives.
Can you leave a robotic pool cleaner in the pool all the time? ›
Robotic cleaners require more effort from the user. These cleaners absolutely need to be removed from the pool, rinsed off, and stored in a shaded cool area out of the elements - ideally after every use. This will greatly extend the life of the unit.
Another way to calculate the optimal time to leave your pool pump on for, is to aim for one complete turn over of the pools volume in 4-6 hours (for residential pools).
Do robotic pool cleaners use a lot of electricity? ›
Save As Much As 82% On Your Electric Bills
The average wattage of these automatic pool cleaners is 180W. Your regular booster pump powered by hydraulic cleaners need more than 1,000W or 1kWH to run. That's a massive 82% less power consumption!
Will a pool robot pick up algae? ›
A robotic pool cleaner is by far the most cost-effective, easiest and fastest way of cleaning all types of dirt and keeping your pool algae free. A robotic pool cleaner ticks all checkboxes for a total pool-cleaning experience. It collects everything from leaves in the pool to fine debris and pernicious algae.
Do you still need to brush pool if you have a robot? ›
If you are buying an automated pool cleaner, you are expecting it to do all the pool cleaning for you. Without waterline cleaning, you will still have to pull out a pool brush and scrub away the dirtiest part of your pool, the waterline, which is called the scum line for a reason.
What to do if your pool skimmer is not getting suction? ›
If you are not getting any suction from your skimmer, you may have a clog in your line somewhere. This can happen if too many leaves, too much DE added at once or a foreign object getting sucked into there. They have do-it-yourself drain jets that can be helpful in removing whatever is clogging the skimmer line.
Why is there no suction in my pool vacuum line? ›
Lack of Suction
You should check that the hose is tightly fitted to the vacuum head. If that is alright then you check that it is correctly fitted at the skimmer or vacuum plate. If the hose is properly connected then it's possible that it's not properly purged of air.
Why does a vacuum cleaner lose suction? ›
Loose connections will cause your vacuum cleaner to lose suction. Make sure that the dust container, the hose, the tube and the brush are all attached properly. If the problem continues, your vacuum cleaner might have a technical problem. If you suspect this to be the case, contact our Customer Care Team.